Job post summary:

Date posted: March 20, 2026

Pay: £28,498.56 per year

Job description:

Sales Administrator

Lightning Motorcycle Training

Job Overview:

Due to continued growth and expansion, we are looking to recruit an additional Sales Administrator to join our busy Motorcycle Training School and support our existing sales team. This is an exciting opportunity to become part of a dynamic and well-established training provider with a strong reputation for customer service.

This is primarily a sales-focused role within an administrative environment. The role requires excellent telephone skills to sell motorcycle training courses (full training will be provided), handle incoming enquiries, manage bookings, chase new leads, follow up with customers regarding additional training requirements, and ensure accurate messages are taken. Reasonable IT skills and literacy are essential, as you will be using an online diary system along with Microsoft Outlook, Teams, Word and Excel (Office 365).

This position would suit an organised, conscientious and self-motivated individual who excels in customer relations and enjoys working in a fast-paced environment.

Please note: The successful candidate will be required to attend training at our Watford site until 31st May. After this date, the role will transfer permanently to our Long Crendon site (HP18 9EJ).

Responsibilities:

• Sell and book motorcycle training courses (full training provided)
• Handle incoming enquiries professionally and convert enquiries into bookings where possible
• Provide administrative support to the sales team and assist with day-to-day office operations
• Chase and follow up new sales leads in a timely and professional manner
• Follow up with existing customers to check whether they require additional training or further courses
• Maintain accurate records using the online diary and booking system
• Use Microsoft Word and Excel for data entry and general administration
• Maintain an organised filing system for all sales-related documents and correspondence
• Work closely with the wider team to ensure smooth communication and excellent customer service at all times.

Requirements:

• Proven experience in a sales administration or customer-focused administrative role
• Excellent telephone manner with confident and professional sales ability
• Strong command of English with excellent verbal and written communication skills
• Confidence speaking with customers and the ability to sell services professionally (full training provided)
• Proficiency in Microsoft Word and Excel; experience with Teams is advantageous
• Exceptional organisational skills with the ability to manage multiple tasks while maintaining attention to detail
• A customer service-oriented mindset with a focus on building positive relationships
• Ability to work independently as well as part of a team in a busy environment
• Great attention to detail
• Due to the location of the site, it would be advantageous for applicants to have their own transport or reliable means of travelling to both the Watford training location and the Long Crendon site
• A key part of this role is selling and booking training courses.

Full training will be provided to ensure the successful candidate is confident in this aspect of the position, with an anticipated development period of three to six months.

Working Hours

7:30am – 4:30pm Monday to Saturday, with one mid-week day off (and occasional holiday cover), one week
Alternate week: Monday to Friday, 8:30am – 5:30pm

Salary & Benefits

• £28,498.56 per annum
  30 days’ holiday (inclusive of Bank Holidays)
• Workplace Pension (3% paid by company)
• 3 days Sick Pay (after one year of service)
• Monthly pay through PAYE
• Free on-site parking
• Good working environment

Lightning Motorcycle Training is a well-established and expanding training provider with a strong reputation and supportive working environment. Customer satisfaction is extremely important to us, and this role requires a confident and professional communicator who can deliver excellent service at all times.

If you are interested in this position, please send a covering letter explaining why you are suitable for the role along with a copy of your CV. We are unable to take telephone calls regarding this position at this time. If you are shortlisted for interview, we will contact you directly.

Job Types: Full-time, Permanent

Experience Required:

Sales administration: 1 year (required)
Administration: 1 year (required)
Job Type: Full-time